[Terms and Conditions]
Passes cannot be reissued, canceled, or refunded under any circumstances.
(This rule applies to any circumstances including injury, lost passes, and the purchase of the wrong pass.)
Passes can be used by the purchaser only.
Diversion, resale, or abuse (exchanging passes for lift tickets twice a day) of passes is prohibited.
The validity of the passes depends on the operating period for the 2020–2021 ski season at ski resorts partnered with Snow resort Club.
■ Use or exchange of passes for lift tickets is allowed only once a day.
Choose a ski resort and exchange a pass for a one-day lift ticket. (Ticket exchange is not allowed at more than one ski resort per day.)
■ Passes cannot be exchanged for lift tickets at ski resorts other than partnered ski resorts with Snow Resort Club.
Passes cannot be exchanged for lift tickets at ski resorts other than partnered ski resorts with Snow Resort Club even if you can access other ski resorts using another lift ticket.
■ Passes are valid for the purchaser only whose photo is on the membership card. Therefore, other the purchaser cannot use the passes for any reason.
We may ask for identification with a photo and a name for a proof of identity at the ski resorts.
■ In the event of the abuse of passes, your membership card (with a book of passes) will be immediately invalid and confiscated. (This includes when passes are exchanged for lift tickets more than once a day or used, resold, or counterfeited by someone other than the member after passes have been exchanged for lift tickets or other cases when the office and the facility determine that there was abuse.)
■ Some ski resorts may require you to pay deposit for IC card.
■ Although the validity of passes depends on the operation period of the snow resorts partnered with Snow Resort Club during the 2020–2021 ski season, a part of slopes or lifts may close due to snow and operating conditions. Although the lift service can be suspended for a variety of reasons even before the end of the season, we do not issue alternative tickets or refunds. Please check the operating and snow conditions at the ski resorts before exchanging a pass for a lift ticket.
■ Please check with the ski resorts for operational information (lift operations, availability of night skiing and snowboarding, and operating period).
■ Benefits will be awarded when you exchange your pass for a one-day lift ticket. You cannot receive benefits only.
■ In some cases, we may ask you to present your membership card when you get on a lift. Be sure to carry it with you.
■ Do not cut the passes from the book. They will be invalid.
■ We do not directly hand over tickets to you to avoid any problems. Please note that even if you visit us at the office, we are unable to hand them over.
■ In the event of any (deviant) complaints, business interference, or unauthorized use or resale of tickets or passes, your membership card will be immediately confiscated or suspended, and we will not issue Season Passes or Coupons to the person from next year.
[Terms and Conditions]
Passes cannot be reissued, canceled, or refunded under any circumstances.
(This rule applies to any circumstances including injury, lost passes, and the purchase of the wrong pass.)
Tickets can be used by people other than the member. (*Only when they accompany the member.)
Diversion, sale, or abuse of tickets is prohibited.
The validity of the passes depends on the operating period for the 2020–2021 ski season at snow resorts partnered with Snow Resort Club.
■ You can use as many tickets in the book as you like in a day.
■ Tickets can be used by people other than the member. (*Only when they accompany the member.)
■ Ticket exchange over the counter is only allowed by members. We may ask for identification with a photo and a name for a proof of identity at the ski resort.
■ Passes cannot be exchanged for lift tickets at ski resorts other than partnered ski resorts with Snow Resort Club.
Passes cannot be exchanged for lift tickets at ski resorts other than partnered ski resorts with Snow Resort Club even if you can access other ski resorts using another lift ticket.
■Diversion or resale of tickets is prohibited.
■ In the event of the abuse of passes, your membership card (with a book of passes) will be immediately invalid and confiscated.(This includes when tickets are resold or counterfeited or other cases when the office and the facility determine that there was abuse.)
■ Some ski resorts may require you to pay deposit for IC card.
■ Although the validity of passes depends on the operation period of the ski resorts partnered with Snow Resort Club during the 2020–2021 ski season, a part of slopes or lifts may close due to snow and operating conditions. Although the lift service can be suspended for a variety of reasons even before the end of the season, we do not issue alternative tickets or refunds. Please check the operating and snow conditions at the ski resorts before exchanging a pass for a lift ticket.
■ Please check with the ski resorts for operational information (lift operations, availability of night skiing and snowboarding, and operating period).
■ Benefits will be awarded when you exchange your pass for a one-day lift ticket. You cannot receive benefits only.
■ In some cases, we may ask you to present your membership card when you get on a lift. Be sure to carry it with you.
■ These tickets cannot be used at the following three ski areas: Iwatake, Hakuba-norikura-onsen, or Aizu-kogen-takatsue ski resorts.
■ Do not cut the passes from the book. They will be invalid.
■ We do not directly hand over tickets to you to avoid any problems. Please note that even if you visit us at the office, we are unable to hand them over.
■ In the event of any (deviant) complaints, business interference, or unauthorized use or resale of tickets or passes, your membership card will be immediately confiscated or suspended, and we will not issue Season Passes or Coupons to the person from next year.
Location | Name of ski area |
Hokkaido | |
Iwate | |
Yamagata | |
Fukushima | |
Gunma | |
Niigata | |
Nagano | |
Gifu |
※1Only Common Season Passes can be used. *Common Coupons cannot be used at the following three ski resorts: Iwatake, Hakuba-norikura-onsen, and Aizu-kogen-takatsue ski resorts.
Ticket validity at ski resorts: Tickets are valid depending on the operating period of the 2020–2021 ski season at snow resorts partnered with Snow Resort Club. Please contact with each ski resort for more details.
Common Season Passes for ski resorts
Period of sales: Friday, October 4, 2019 to Monday, March 16, 2020
Period of issue: Tuesday, November 5, 2019 to Tuesday, March 31, 2020
Common Coupons for ski resorts
Period of sales: Friday, October 4, 2019 to Friday, January 31, 2020
Period of issue: Tuesday, November 5, 2019 to Friday, February 14, 2020
Shinshu University Matsumoto Campus ( Check at the customer service for more infomation )
Purchase a voucher for either Common Season Passes or Common Coupons at Loppi of LAWSON, MINISTOP, or Alpen counters.
Select and tap “Those who have numbers” on the top page of Loppi and enter the L code of the voucher you would like to purchase.
[L code] Common Season Passes (37209)/ Common Coupons (37210)
*Notes
It takes approximately seven business days to send you your membership card. Please allow sufficient time for your purchase.
(Be sure to send the required documents for Season Passes by ordinary registered mail called “Ippan-Kakitome” and the required documents for Coupons by simplified registered mail called “Kani-Kakitome”.)
Mail the required documents to the Snow Resort Club office.
*Notes: Be sure to send the required documents for the Season Passes by ordinary registered mail called “Ippan-Kakitome” and the required documents for the Coupons by simplified registered mail called “Kani-Kakitome” to avoid loss and other problems.
■ Required documents
1. Voucher
(Provide required information※1on the stub and mail it to us without tearing.)
※1 Be sure to provide the customer’s address, name, phone number, and e-mail address.
2. One face photo (ID photo) (2.4 cm width x 3 cm height)
※The photo must be one for the ID photo (no cap, goggles, and anything obscuring the facial features) taken within the last six months.
※Please note that we do not accept photos that are inappropriate as ID photos (one printed on plain paper, photo with dirt or stains, or reused photo, etc.). If inappropriate, we will ask you to take a photo again and separately send it to us.
■Postal address
76-2 Satojima, Nagano-shi City, Nagano 381-2223
Snow Resort Club Office
Tel: +81 (0)26-293-4142
The Snow Resort Club office will send you the membership card (with a book of tickets) by ordinary registered mail or courier.
Present your membership card (with a book of passes) at a designated counter at the ski resort.
*Notes
You cannot use the lifts by presenting the voucher you purchased at Alpen or convenience store or a printed screenshot of the purchase completion screen or thank-you e-mail.
After checking your membership card, we will exchange a pass in your book for a one-day lift ticket (benefits will also be provided if any). Once the passes are exchanged, you can use the lifts and benefit.
[Common Season Passes]
*Notes
Use or exchange of a pass is allowed only once a day. Choose a ski resort and exchange a pass for a one-day lift ticket once a day.
We will check the date of use in your passbook at the lift ticket exchange counter. Passes can be exchanged by the purchaser only.
[Common Coupons]
*Notes
You can exchange as many passes in the book as you like each day. Tickets can be exchanged by the purchaser only.
Mail the purchase amount for Common Season Passes or Common Coupons with the required documents to the Snow Resort Club office by currency registered mail.
*Notes
■ It takes approximately seven business days to send you the membership card. Please allow sufficient time for your purchase.
■ Be sure to mail them by currency registered mail. (We are unable to sell passes even if you visit us at the office.)
(Be sure to send them by currency registered mail.)
Mail the purchase amount and the required documents to the Snow Resort Club office.
*Notes Be sure to send them by currency registered mail with insurance for lost mail and delivery tracking.
■ Required documents
1. Purchase amount
2. A note that includes the customer’s address, name, telephone number and e-mail address.
(The note can be any paper that you have at home.)
3. One face photo (ID photo) (2.4 cm width x 3 cm height)
* The photo must be one for an ID photo (no cap, goggles, and anything obscuring facial features) taken within the last six months.
*Please note that we do not accept photos that are inappropriate as ID photos (one printed on plain paper, photo with dirt or stains, or reused photo, etc.). If inappropriate, we will ask you to take a photo again and separately send it to us.
■Postal address
76-2 Satojima, Nagano-shi City, Nagano 381-2223
Snow Resort Club Office
Tel: +81 (0)26-293-4142
The Snow Resort Club office will send you the membership card (with a book of tickets) by ordinary registered mail or courier.
Present your membership card (with a book of passes) at the designated counter at the ski resort.
*Notes
You cannot use lifts by presenting the voucher you purchased at convenience store or a printed screenshot of the purchase completion screen or thank-you e-mail.
After checking your membership card, we will exchange the pass in your book for a one-day lift ticket (benefits will also be provided if any). Once passes are exchanged, you can use the lifts and benefits.
[Common Season Passes]
*Notes
Use or exchange of a pass is allowed only once a day. Choose a ski resort and exchange a pass for a one-day lift ticket once a day.
We will check the date of use in your passbook at the lift ticket exchange counter. Passes can be exchanged by the purchaser only.
[Common Coupons]
*Notes
You can exchange as many passes in the book as you like each day. Tickets can be exchanged by the purchaser only.
※To purchase tickets online, please visit the JTB website.
For purchases from the JTB website, thank-you e-mail will be sent to you.
Please have your printer ready.
Purchase Common Season Passes or Common Coupons from the JTB website.
*Notess: It takes approximately seven business days to send you your membership card. Please allow sufficient time for your purchase.
*Special terms of return policy: Tickets are not returned or refunded under any circumstances.
(Be sure to send the required documents for Season Passes by ordinary registered mail called “Ippan-Kakitome” and the required documents for Coupons by simplified registered mail called “Kani-Kakitome”)
Post the required documents to the Snow Resort Club office.
*Notes Be sure to send the required documents for Season Passes by ordinary registered mail and the required documents for Coupons by simplified registered mail to avoid loss and other problems.
■ Required documents
1.Printed screenshot of purchase completion screen or thank-you e-mail.
☆Application number must be shown.
2.One face photo (ID photo) (2.4 cm width x 3 cm height)
※The photo must be one for an ID photo (no cap, goggles, and anything obscuring facial features) taken within the last six months.
※Please note that we do not accept photos that are inappropriate as ID photos (one printed on plain paper, photo with dirt or stains, or reused photo, etc.) If inappropriate, we will ask you to take a photo again and separately send it to us.
☆1 Be sure to provide the customer’s address, name, phone number, and e-mail address.
■Postal address
76-2 Satojima, Nagano-shi City, Nagano 381-2223
Snow Resort Club Office
Tel: +81 (0)26-293-4142
The Snow Resort Club office will send you the membership card (with a book of tickets) by ordinary registered mail or courier.
Present your membership card (with a book of passes) at a designated counter at the ski resort.
*Notes
You cannot use the lifts by presenting the voucher you purchased at convenience store or a printed screenshot of the purchase completion screen or thank-you e-mail.
After checking your membership card, we will exchange a pass in your book for a lift ticket (benefits will also be provided if any). Once passes are exchanged at the lift ticket exchange office, you can use the lifts and benefits. Passes can be exchanged by the purchaser only.
[Common Season Passes]
*Notes
Use or exchange of a pass is allowed only once a day. Choose a ski resort and exchange a pass for a one-day lift ticket once a day.
We will check the date of use in your passbook at the lift ticket exchange counter. Passes can be exchanged by the purchaser only.
[Common Coupons]
*Notes
You can exchange as many passes in the book as you like each day. Tickets can be exchanged by the purchaser only.
■When sending us the required documents to receive a membership card by post
1. It may take approximately seven business days to send you a membership card by mail.
Please allow sufficient time for your purchase. You cannot use the lifts by presenting the voucher you purchased at convenience store or a printed screenshot of the purchase completion screen or thank-you e-mail.
2.Send the required documents for Season Passes by ordinary registered mail and the required documents for Coupons by simplified registered mail.
We will not be liable for any postal accident or loss when the required documents are sent by standard mail service. Ordinary registered mail and simplified registered mail come with insurance and delivery can be tracked. Please contact the post office for any inquiries on ordinary registered mail and simplified registered mail.
■ Use of tickets
1. The resale or abuse of tickets is a criminal offence. In the event of resale or abuse, the seller’s membership card will be confiscated, and we will refuse any and all future purchases of passes.
Passes cannot be reissued, canceled, or refunded under any circumstances. (This rule applies to any circumstances including injury, lost passes, and the purchase of the wrong pass.)
Snow Resort Club Office TEL:026-293-4142
■Business hours: We will respond to your inquiries from 9:00 a.m. to 5:30 p.m. weekdays (non-business days: Saturdays, Sundays, and public holidays except from Saturday, December 28, 2019 to Sunday, January 5, 2020)
■Address: 76-2 Satojima, Nagano-shi City, Nagano
To: Common Season Passes/Coupons Section (within Snow Resort Club Office)
*Please contact the ski resorts for operational information.
・In handling the personal information provided by you, our office shall use only the information necessary for customer management, product delivery, direct mail, and sending our promotion directly.
・We do not disclose personal information to any third party without consent unless the public institution, such as government offices, requests the disclosure under the authority provided for by law.
・Inquiries to ski resorts must be limited to questions on operating conditions and business hours. They cannot answer other questions, such as ways of purchase. Please contact the sales agent for inquiries about purchasing tickets.
Common Coupons are not available for use at the ski resorts marked with a star (★), which includes Tsugaike Kogen, Hakuba Iwatake, Hakuba Norikura Onsen, and Takatsue
You are unable to ski at night at the ski resorts where nothing is specified in the Benefits field. Benefits are subject to change.
Special Offers for purchasers of Common Season Pass or Common Coupon
Please be sure to bring your Common Season Pass or Common Coupon for Winter 2018-2019 with you.
Special Offers are for purchasers only.
Sponsor stores | Season ticket and coupon ticket benefits |
FULLMARKS Hakuba 5595-11 Hokujo Hakuba-mura Kitaazumi, Nagano |
1000 points (Worth 1000 yen) Giveaway of FULLMARKS Point Card 1000 points can be received if you make a new point card with FULLMARKS. 1000 points can be received when visiting a store if you already have a point card with FULLMARKS. (Points can be received at 1 visit per season.) |
PROSKI SHOP ASPEN 3-6 Kanda-Ogawamachi Chiyoda-ku, Tokyo F.JANCK F.JANCK Building 3-2-1 Kanda-Ogawamachi Chiyoda-ku, Tokyo FUSO BOARD 2-3-13 Kanda-Ogawamachi Chiyoda-ku, Tokyo Liberty 2-6 Kanda-Ogawamachi Chiyoda-ku, Tokyo SKISHOP VAIL 1F Kimura Building 2-1 Kanda-Ogawamachi Chiyoda-ku, Tokyo SPORTS CREW 3-2-6 Kanda-Ogawamachi Chiyoda-ku, Tokyo ONE MAKE Sugisho Building 2-4-5 Kanda-Ogawamachi Chiyoda-ku, Tokyo FUSO SKI&BOOTSTUNE 2-3-13 Kanda-Ogawamachi Chiyoda-ku, Tokyo FOOT PRO 3-2-6 Kanda-Ogawamachi Chiyoda-ku, Tokyo ONE MAKE TUNE UP 3-1-30 Kanda-Ogawamachi Chiyoda-ku, Tokyo |
5% OFF when shoping at the store listed above. (Except for some items) |
Ringo no Ki (Hair Salon) 7 locations in Nagano (Mainly in Nagano-shi and Suzaka-shi) |
1000 yen OFF for new customers at all locations |
Mirai Shubo 2F Toreinetto-Junseido Building 2373 Gondo-cho Nagano-shi, Nagano Gabai Torajiro 1F Star Plaza 1352-3 Kamichitose-machi Nagano-shi, Nagano
|
Specail Menu would be offered |
Obanzai & Cafe Goma 396-1 Fukasora Hokujo Hakuba-mura Kitaazumi, Nagano |
A cup of coffee for free |
cafe ILARE 1180-1-2F Kitaishido-cho Nagano-shi, Nagano |
One drink for free |